Thinking of you, we offer an attractive and exclusive program that rewards loyalty with great benefits and interesting promotions.
Benefits
Earn points for your stay.
Monthly summary of your account.
We invite you to enjoy your benefits on stays at any of our hotels.
Lidotel Loyalty Program is directed to you. With our program we hope to win your trust and confidence. To us, you are the most important.
The more points you earn, the more benefits you receive.
Easy to Use
Join for free through our website or upon check-in.
To collect points, have your membership number ready at the moment of making a reservation or upon check-in.
To redeem your points, contact our Reservations Department at +58 (212) 212-1157. Monday through Friday, 8:30am to 8:00pm / Saturdays, 8:30am to 5:00pm.
Gold or Platinum member
Move up in category while you earn points, which you will receive once you checkout, where we will take into consideration not only the amount of nights but also any other type of incidentals you might have had during your stay in any Lidotel. Moving up in the program is easy, just earn the amount of points required to do so (see points chart once you sign in to your account).
The benefits granted by this program can be changed subject to availability after its approval, through our website www.lidotel.com, by the reservation department via e-mail:reservas@lidotel.com.ve
The benefits of the Lidotel Loyalty Program only will be available prior reservation (24 hours in advance).The loyalty program benefits can only be used by members of the loyalty program and cannot be transferred to third parties.
The members will have access to all hotel facilities.
The benefits granted by this program, will be established according to the level of the affiliate (Classic, Gold or Platinum).
The benefits of this program can be join in any season of the year, at any hotel in the chain, subject to availability.
The benefits granted by the program can't be exchanged for money or other service that is not specified in the clauses.
Each member of the program will be able to check their accumulated points, as well as the benefits granted by the program, through the website www.lidotel.com/Loyalty
Additional points will be awarded as a gift on a birthday date of any member.
The benefit of nights included can be enjoyed for a maximum of 2 consecutive nights, and 2 rooms per stay.
For long stays (from 10 nights and up) the maximum per week is 2 consecutive nights and 2 rooms per stay.
The points will be assigned at the check out, and will be accrued on the Lidotel Loyalty Program account, the total amount of the stay (nights and F&B) reflected in the final invoice (no taxes included).
The Lidotel Hotel Boutique keeps the unilateral right to modify or cancel the program at any time without prior notice.
The Lidotel Hotel Boutique keeps the right to exclude from the program, those customers who don't accept the terms and conditions established and those who do not comply with the behavioral norms or create any discomfort within the facilities.
